Krekeya runs weekly and monthly tournaments on a regular basis. Joining isn't a hassle — if you have an account, you're automatically eligible.
How It Works:
During a tournament, placing bets on specific games or sports markets earns you points. The more you bet, the more points you collect — and the higher you climb on the leaderboard. You can check your ranking on the tournament page at any time.
Prize Structure (General):
— 1st Place: Highest cash bonus (variable, depends on the tournament)
— 2nd–5th place: Mid-tier cash bonus + free bet
— 6th–20th place: VIP points & cashback
— Special tournaments may also include prizes such as mobile phones and electronics
Terms & Conditions:
Each tournament's start and end times are clearly displayed. Prize rewards are credited to your account within 48 hours of the tournament ending. Turnover requirements may apply to cash bonuses — these will be outlined in the tournament's terms.
Details on active tournaments can be found on the homepage or in the Promotions section.
How It Works:
During a tournament, placing bets on specific games or sports markets earns you points. The more you bet, the more points you collect — and the higher you climb on the leaderboard. You can check your ranking on the tournament page at any time.
Prize Structure (General):
— 1st Place: Highest cash bonus (variable, depends on the tournament)
— 2nd–5th place: Mid-tier cash bonus + free bet
— 6th–20th place: VIP points & cashback
— Special tournaments may also include prizes such as mobile phones and electronics
Terms & Conditions:
Each tournament's start and end times are clearly displayed. Prize rewards are credited to your account within 48 hours of the tournament ending. Turnover requirements may apply to cash bonuses — these will be outlined in the tournament's terms.
Details on active tournaments can be found on the homepage or in the Promotions section.
Getting your welcome bonus at Krekeya is straightforward — registration alone isn't enough to trigger it. The bonus activates only after your first deposit.
Step-by-step process:
1. Complete registration and verify your account with a mobile OTP.
2. Make your first deposit — a minimum of ৳200 is all it takes to activate the bonus.
3. The bonus is credited to your account within 5 minutes of a successful deposit.
4. Go to Account → Bonuses to view your bonus balance and track your turnover progress.
Bonus amount:
Currently, we match 100% of your first deposit, up to ৳5,000. So if you deposit ৳5,000, you'll receive an additional ৳5,000 bonus — giving you a total balance of ৳10,000.
Keep in mind:
— Bonuses cannot be withdrawn directly — the specified turnover requirements must be met first.
— Once activated, the bonus generally has a validity period of 30 days.
— The welcome bonus can only be claimed once per account.
— If you have a referral code, enter it during registration — it cannot be added afterwards.
Step-by-step process:
1. Complete registration and verify your account with a mobile OTP.
2. Make your first deposit — a minimum of ৳200 is all it takes to activate the bonus.
3. The bonus is credited to your account within 5 minutes of a successful deposit.
4. Go to Account → Bonuses to view your bonus balance and track your turnover progress.
Bonus amount:
Currently, we match 100% of your first deposit, up to ৳5,000. So if you deposit ৳5,000, you'll receive an additional ৳5,000 bonus — giving you a total balance of ৳10,000.
Keep in mind:
— Bonuses cannot be withdrawn directly — the specified turnover requirements must be met first.
— Once activated, the bonus generally has a validity period of 30 days.
— The welcome bonus can only be claimed once per account.
— If you have a referral code, enter it during registration — it cannot be added afterwards.
Krekeya's Responsible Gaming section offers several tools available to all logged-in users — completely free of charge.
Go to Account Settings → Responsible Gaming:
Deposit Limit: Set a daily, weekly, or monthly deposit limit in advance. Reductions take effect immediately; increases require a 24-hour waiting period.
Loss Limit: Set a maximum loss amount for a given period. Once the limit is reached, placing further bets won't be possible.
Session Timer: Set a session limit anywhere from 30 minutes to 4 hours. Once the time is up, a break reminder will appear on screen.
Cooling-Off: Self-exclude from logging in for anywhere between 1 day and 6 months — takes effect immediately upon request.
Self-Exclusion: If you need a longer break, you can suspend your account for anywhere between 6 months and 5 years. This cannot be reversed before the period ends.
To learn more about these tools Responsible Gaming Visit the page.
Go to Account Settings → Responsible Gaming:
Deposit Limit: Set a daily, weekly, or monthly deposit limit in advance. Reductions take effect immediately; increases require a 24-hour waiting period.
Loss Limit: Set a maximum loss amount for a given period. Once the limit is reached, placing further bets won't be possible.
Session Timer: Set a session limit anywhere from 30 minutes to 4 hours. Once the time is up, a break reminder will appear on screen.
Cooling-Off: Self-exclude from logging in for anywhere between 1 day and 6 months — takes effect immediately upon request.
Self-Exclusion: If you need a longer break, you can suspend your account for anywhere between 6 months and 5 years. This cannot be reversed before the period ends.
To learn more about these tools Responsible Gaming Visit the page.
Enabling two-factor authentication (2FA) is like adding a second lock to your account. Even if someone knows your password, they still can't get in — every login from a new device requires a separate OTP sent to your phone. With 2FA active, the risk of your account being hacked drops to nearly zero.
Steps to activate:
1. Log in to Krekeya.
2. Go to Account Settings → Security section.
3. Click on the "Two-Step Verification" or "Two-Factor Authentication" option.
4. A verification code will be sent to your registered mobile number — enter it to activate your account.
5. Once successful, you will receive a confirmation message.
What Happens When 2FA Is Active:
— OTP may not be required for logins from recognized devices (if device trust is enabled).
— Every login from a new or unrecognized device will trigger an OTP sent to your mobile.
— Never share your OTP with anyone.
How to Disable:
To disable 2FA, follow the same path through Settings. That said, keeping it on is the safer choice. If you change your phone, let support know — they'll help you set up 2FA on your new number.
Steps to activate:
1. Log in to Krekeya.
2. Go to Account Settings → Security section.
3. Click on the "Two-Step Verification" or "Two-Factor Authentication" option.
4. A verification code will be sent to your registered mobile number — enter it to activate your account.
5. Once successful, you will receive a confirmation message.
What Happens When 2FA Is Active:
— OTP may not be required for logins from recognized devices (if device trust is enabled).
— Every login from a new or unrecognized device will trigger an OTP sent to your mobile.
— Never share your OTP with anyone.
How to Disable:
To disable 2FA, follow the same path through Settings. That said, keeping it on is the safer choice. If you change your phone, let support know — they'll help you set up 2FA on your new number.
Krekeya's live betting section displays real-time scores and match statistics directly on the page — no need to open a separate sports site.
Where to Find It:
— Log in and go to the "Live" or "In-Play" tab on the homepage.
— All ongoing matches will appear in the list — including cricket, football, tennis, and more.
— Click on any match to view detailed scores, over-by-over or half/full-time updates, and statistics.
— Updates automatically as odds change in real time.
Live Streaming:
Live video streaming is available for select matches. To watch a stream:
— Your account must have a positive balance.
— If you have an active bet on that match's betting market, you'll be given priority.
— A play button will appear on matches where streaming is available.
To receive notifications:
Keep notifications turned on in Account Settings to receive alerts before your favorite team's match kicks off.
Fully functional on mobile — follow scores directly from your browser.
Where to Find It:
— Log in and go to the "Live" or "In-Play" tab on the homepage.
— All ongoing matches will appear in the list — including cricket, football, tennis, and more.
— Click on any match to view detailed scores, over-by-over or half/full-time updates, and statistics.
— Updates automatically as odds change in real time.
Live Streaming:
Live video streaming is available for select matches. To watch a stream:
— Your account must have a positive balance.
— If you have an active bet on that match's betting market, you'll be given priority.
— A play button will appear on matches where streaming is available.
To receive notifications:
Keep notifications turned on in Account Settings to receive alerts before your favorite team's match kicks off.
Fully functional on mobile — follow scores directly from your browser.
Krekeya's support team is available in Bangla seven days a week, around the clock. There are several ways to get in touch:
Live Chat (Fastest):
Click the chat button at the bottom corner of the website to connect with a support agent instantly. Average response time is 3 minutes — it's the fastest way to get things resolved.
Email:
support@krekeya.best — For complex issues or when you need to send documents, reach out by email. Responses typically arrive within 2–4 hours.
Help Center:
Help Center This page covers solutions and guides for common issues — many can be resolved without contacting support.
Where to go for what:
— Account login issues → Live Chat
— Payment issue → Live Chat + email a screenshot of the transaction
— KYC verification → Send documents via email
— Bonus-related queries → Live Chat or Help Center
— Responsible Gaming support → Just let us know via live chat and you'll get help, no questions asked.
Live Chat (Fastest):
Click the chat button at the bottom corner of the website to connect with a support agent instantly. Average response time is 3 minutes — it's the fastest way to get things resolved.
Email:
support@krekeya.best — For complex issues or when you need to send documents, reach out by email. Responses typically arrive within 2–4 hours.
Help Center:
Help Center This page covers solutions and guides for common issues — many can be resolved without contacting support.
Where to go for what:
— Account login issues → Live Chat
— Payment issue → Live Chat + email a screenshot of the transaction
— KYC verification → Send documents via email
— Bonus-related queries → Live Chat or Help Center
— Responsible Gaming support → Just let us know via live chat and you'll get help, no questions asked.
You don't need a large budget to start betting on Krekeya — you can begin with small stakes.
Minimum bet amount:
— Sports Betting (pre-match): ৳20 per bet
— Live Betting (In-Play): ৳20 per bet
— Live Casino (Baccarat, Roulette): Varies by table, typically ৳50–৳100
— Slots: starting from ৳10 (may vary by game)
Maximum bet limit:
Maximum limits vary by event, market, and account type. Standard members can place bets of up to ৳50,000 per bet. VIP and High Roller members are eligible for higher limits.
Keep in mind:
— The minimum stake amount applies to bonus balance wagers as well.
— The maximum payout on a single bet is also capped — this is specified in the rules for each market.
— If you've set your own deposit or loss limit as part of responsible gaming, that limit takes priority over the standard maximum.
For More Details In the Help Center Contact us.
Minimum bet amount:
— Sports Betting (pre-match): ৳20 per bet
— Live Betting (In-Play): ৳20 per bet
— Live Casino (Baccarat, Roulette): Varies by table, typically ৳50–৳100
— Slots: starting from ৳10 (may vary by game)
Maximum bet limit:
Maximum limits vary by event, market, and account type. Standard members can place bets of up to ৳50,000 per bet. VIP and High Roller members are eligible for higher limits.
Keep in mind:
— The minimum stake amount applies to bonus balance wagers as well.
— The maximum payout on a single bet is also capped — this is specified in the rules for each market.
— If you've set your own deposit or loss limit as part of responsible gaming, that limit takes priority over the standard maximum.
For More Details In the Help Center Contact us.