Learn exactly how Krekeya collects your personal information, what it's used for, and how it's kept safe.
Data protection is not just a compliance requirement for us — it is our responsibility to the trust you place in us
Every piece of information you submit on Krekeya is protected by 256-bit SSL encryption. No third party can read or access this data.
256-bit SSLYour name, phone number, or personal information is never sold or shared with advertisers or external organizations.
No sellingAll data is stored on secure servers that meet international standards. Regular security audits are conducted to ensure there are no vulnerabilities.
Regular auditsKrekeya only collects information that is genuinely necessary to provide its services. We do not ask for data we don't need.
Minimal Data PolicyYou can request to view, correct, or delete your data at any time. This is your right.
Full ControlWhich cookies Krekeya uses, why it uses them, and how to disable them — all clearly explained.
GDPR CompliantKrekeya's privacy policy applies to everyone who visits this site — whether or not they are a registered member. It covers browsing the site, creating an account, making a deposit, or contacting support.
The company operating Krekeya acts as the "data controller" of your data under this policy. This means Krekeya decides what information is collected, how it is used, and how long it is retained — and bears full responsibility for those decisions.
In plain terms: Krekeya is the guardian of your data. Information is collected solely to provide services — not to sell, not to advertise.
Krekeya collects two types of data — what you provide directly, and what is generated automatically as you use the site.
Information you provide directly:
Automatically collected:
| Data type | Why It Is Collected | Mandatory? |
|---|---|---|
| Name & mobile | For account creation and communication | Yes |
| Date of birth | To confirm age verification (18+) | Yes |
| ID document photo | For KYC verification and fraud prevention | Prior to withdrawal |
| Mobile banking number | For payment processing | At payment |
| IP address | For security & fraud detection | Automatic |
Krekeya uses your data only for specific, legitimate purposes. Every use of your data is clearly stated here.
To provide our services:
For security and legal compliance:
To enhance your experience:
Opt Out of Marketing Communications: If you'd prefer not to receive promotional SMS or emails from Krekeya, you can opt out at any time from the "Notification Preferences" section in your account settings.
Krekeya does not sell your personal information. In limited circumstances, certain data may be shared with specific third parties — always under strict contractual agreements.
When and with whom it is shared:
What is never shared:
Krekeya will never sell your phone number or email to outside parties. When third parties require information, only the minimum necessary data is shared — nothing more.
— Krekeya Privacy Policy, 2026Krekeya uses cookies and similar technologies to keep the site running smoothly and to improve your experience. Cookies are small files stored in your browser.
Types of cookies we use:
Krekeya does not use third-party advertising cookies. Your browsing activity is never shared with other websites.
How to disable cookies: You can disable cookies through your browser settings. However, disabling essential cookies may affect login functionality or payment processing.
For mobile users: Cookie settings can also be changed on mobile browsers — in Chrome or Firefox, go to Settings → Privacy → Cookies to manage your preferences.
Krekeya does not retain your data indefinitely. A specific retention period is set for each type of data.
| Data type | Retention Period | Reason |
|---|---|---|
| Core account information | For the duration of active account + 5 years | Legal obligations |
| Transaction records | 5 years | Financial regulatory authority requirements |
| KYC documents | 5 years after account closure | For fraud investigation |
| Support Chat History | 1 year | To maintain service quality |
| Betting History | For the duration of active account + 3 years | For dispute resolution and regulatory requirements |
| Login logs & IP | 6 months | Security monitoring |
Once the retention period expires, data is securely deleted or fully anonymized — so it can no longer be linked to you in any way.
Under international data protection laws (including GDPR), you have certain rights that Krekeya respects.
You can request to know what information Krekeya holds about you.
You can request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your data be deleted.
You can request that your data not be used for specific purposes.
You can request a copy of your data in a readily readable format.
You can object to marketing communications or profiling.
To exercise any of these rights, email us at support@krekeya.best. Krekeya typically responds within 30 days. In certain cases, legal obligations may prevent us from fulfilling a request — if so, we will explain why.
Krekeya may update this privacy policy as needed — changes may arise due to new laws, technological updates, or business reasons.
Regarding changes:
For any privacy-related questions: Email us at support@krekeya.best or In the Help Center Reach out via live chat. Krekeya's privacy team typically responds within 24–48 hours.
In the event of a data breach: In the event of a security incident on Krekeya's systems that may put your data at risk, we will notify affected members within the legally required timeframe and take all necessary steps to address the situation.
A common question among online platform users in Bangladesh is — "Where is my data going?" It's a valid concern, and one that Krekeya takes seriously.
Krekeya has always believed that the foundation of the relationship between a betting platform and its members is trust. That trust is built when members know their information is safe, that no one is misusing it, and that they can take control of it at any time.
When transacting via bKash or Nagad, many users wonder — "Will my number be shared anywhere?" The answer is no. Only the information required to process your payment is shared with the mobile banking gateway, and even that is protected under our contractual agreement with them.
KYC verification can feel uncomfortable for many people — sending a photo of your ID is no small thing. But it is genuinely there to protect you. If someone tries to withdraw funds from your account without your permission, the KYC system is what catches it. Krekeya's KYC process is handled through internationally accredited providers, and all data is stored in encrypted form.
Data retention periods also need to be explained. For legal reasons, Krekeya is required to retain certain information for a defined period — financial transaction records in particular. This actually works in members' favour too. In the event of any dispute or claim, historical records serve as evidence.
Krekeya's security team conducts regular system audits and adheres to international security standards. Members are promptly notified of any major changes or security incidents.
Ultimately, Krekeya's privacy policy comes down to one thing — your data belongs to you. Krekeya is its guardian, not its owner.
Send any questions or requests regarding your data to:
Now that you know your data is secure, register with confidence.
Free registrationKeeping your personal data safe is Krekeya's responsibility. Join with confidence and enjoy the betting experience.
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